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Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Bronx, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of South Bronx today at (347) 590-9902 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Preventative Cleaning for Bronx Businesses

5/15/2020 (Permalink)

The SERVPRO of South Bronx Technicians Use CDC Approved Cleaning techniques to Fight the Pandemic

With many in the media saying the NY area is ground zero again, it’s more important than ever to keep Bronx businesses open at a Centers for Disease Control and Prevention (CDC) standard of clean. For businesses that are reopening, now is also the time to be cleaning and preparing. 

This current virus seems to have a longer life than most other viruses. Because there is not yet a cure, the cleaning measures must be sufficient to meet the challenge. We invite you to consider using a professional cleaning company that knows how to apply the proper EPA registered disinfectants correctly in Bronx businesses. The virus lives longer on certain materials, and we use specific chemicals for particular surfaces. For example, some of the cleaning products that work well for disinfecting the biofilm on a metal surface can damage textiles such as silk, cotton, and wool used in upholstery, area rugs, and carpeting. Commercial, hospital-grade cleaning agents come with dwell time instructions. Some cleaning solutions need wiping off while others must air-dry. Our experts at SERVPRO of South Bronx know these details. 

We offer cleaning plans for establishments that remain open and for locations that plan to reopen. Reopening locations may want to consider the deep cleaning of carpet, floors, HVAC systems, restrooms, and more to impress returning customers because clean equals healthy in the public’s judgment.   

When a business owner or management team hires professional help, they are protecting their staff and their customers, demonstrating that they care -- that is good public relations. Everyone is in this fight together. SERVPRO of South Bronx offers specialty cleanup for commercial facilities, call us at (347) 590-9902. 

Disclaimer: Advice from the medical and scientific community regarding how to deal with the coronavirus is based on present knowledge, which is subject to change as the situation continues to develop. There can be no assurance that disinfectants alone will be adequate to fully eliminate the virus. We are not physicians or infectious disease professionals. Consult your medical professionals for individual medical advice.

Why Are the Residues from A Kitchen Fire Challenging to Remove?

5/14/2020 (Permalink)

A kitchen with a full fire blazing. Let SERVPRO be there for your Bronx fire damage.

SERVPRO Trains in Strategies Specific to Protein-Based Soot Removal for a Successful Outcome in Your Bronx Residence

Residue removal after any residential fire is dependent on an accurate evaluation of the materials that fueled the fire and the characteristics and durability of the surfaces affected. Many fires start in the kitchen and can spread protein-based soot throughout an entire home. The residues created are nearly transparent and are thus hard to see. They carry a particularly noxious smell and can discolor paints, stains, and varnishes if not removed rapidly and entirely.

How Is Protein-Based Soot Created?

The fire damage in your Bronx home varies according to the types of residues produced. A kitchen fire typically begins when foods and cooking oils superheat, or when grease combusts when it boils over, tips, or drips onto a heating element. Residues from this kind of fire present in a mist-like form as the materials evaporate, leaving behind a yellowish film that clings tenaciously to any surface.

What Method Works to Clean Up After a Kitchen Fire?

SERVPRO Fire and Smoke Restoration Technicians (FSRT) use their knowledge of industry best practices mastered during the Institute of Inspection, Cleaning and Restoration Certification (IICRC) courses along with on-the-job experience to remove protein-based fire damage safely and efficiently. We match cleaners to the type of residues, determining which product is most likely to loosen the coating by dissolving or emulsifying. Which type of cleaner and method do we find effective for grease or protein-based residue?   

Like dissolves like --

Oily soot responds to an oil-based solvent.

Tight adhesion --

Increasing agitation assists in dislodging the residue through:

  • The use of an abrasive tool like steel wool
  • The addition of an abrasive inert substance to the cleaning product

Count on the expert fire damage pros from SERVPRO of South Bronx. We have the training, tools, and techniques, along with proprietary cleaning products, just a phone call away. Call us at (347) 590-9902 day or night for a fast response.

To learn more about The Bronx, click here.

Why Do You Need a Full-Service Contractor to Respond to a Water Loss in The Bronx?

5/7/2020 (Permalink)

Close-up Of Flooded Floor In Room From Water Leak Multiple licenses and certification are why SERVPRO is the solution for our neighbors experiencing water loss.

Water Cleanup in The Bronx Has Surprises--Why SERVPRO Can Handle All Aspects Including Rebuilding and Secondary Damage Like Mold

A residential water loss might start out looking pretty straightforward. An overflowed tub, for example, would seem to need just a thorough mopping. But when stained walls or blistered ceiling paint arises below, what does that tell you? Arranging for an assessment from a reliable water restoration company can avoid severe and permanent damage.

Why Is Water Cleanup Just the First Phase?
When we arrive at your home in the Bronx, water cleanup is just one of the tasks we undertake. Visible standing water we extract, but that cannot be the final task. Why do we take further steps to follow the path of the water?

    •    Lingering moisture continues to break down building materials and fixtures
    •    Mold growth stems from high humidity and persistently damp spaces

What Is Water Migration and How Is It Traced?
Our crews must use the training and devices in our “toolbox” to follow water migration after the spill. We use moisture detectors to locate the path and moisture meters to measure the variance from normal levels in unaffected materials in the same residence. Drying out these materials stops any progressive deterioration and limits mold growth, why SERVPRO gathers the data.

How Do We Reach the Moisture?
Because the water hides behind walls, under floors, and over ceilings, access is difficult. This challenge is why we employ controlled demolition to remove drywall, ceiling tiles, or other materials to permit release and extraction of liquids and efficient drying of wet materials, using temperature adjustment, air movers and dehumidifiers.

Why SERVPRO Stands Apart?
Our general contractor license and mold remediation certification are two essential resources, and explain why we can offer comprehensive services to our customers. Our team is adept at partial demolition and build back. If mold has taken hold, we have the licensed technicians to remediate under local requirements.

Multiple licenses and certification are why SERVPRO of South Bronx is the solution for our neighbors experiencing water loss. Call (347) 590-9902 for a thorough assessment and recovery plan.

For more about The Bronx click here.

How Do I Clean Up My Bronx Basement Apartment After a Flood?

4/28/2020 (Permalink)

Young man on flooded floor After a flood, it is vital to begin restoration immediately.

Our SERVPRO Professionals Have Efficient Drying and Potent Cleaning Approaches to Make Your Bronx Apartment Feel Like Home Again After a Flood

Flooding can damage a house in many ways, but apartments can often get even worse damages. Without higher square footage that you might find in single-family homes, basement apartments common to the area can experience several feet of standing water in severe circumstances. This disaster threatens the entire layout of your apartment, its contents, and any of its occupants. Our SERVPRO professionals can help with a fast and confident response that showcases the full measure of our cutting-edge equipment to make flood losses “Like it never even happened.”

How Do I Get Rid of Standing Water?
Addressing flood damage in your Bronx apartment involves knowing what your residence needs as soon as our team arrives. With almost all flood scenarios, some degree of extraction and water removal is necessary. We have multiple extraction units that can help to resolve this need as quickly as possible so that vital drying efforts can begin. Some of the most heavily used of our water removal tools are:

Submersible Pumps
One of the advantages of using submersible pumps is that the motor and all of the working elements that provide the suction and response of the device are protected from water. The entire unit can get submerged entirely and reduce standing water down to two inches in depth.

Truck-Mount Pumps
Our SERVPRO Green Fleet features extractor trucks with mounted pumps driven by the engine of the vehicle. An advantage of using this variety of extractor for standing water in the house is that the intake can get submerged, and water gets forcefully drawn from the damaged area at a 300-psi rate. It is the most powerful extractor in our inventory.

Wet Vacuums
Vacuums are among the most versatile extraction tools that our team can use. Not only can these portable units reach inaccessible areas in the farthest reaches of your basement apartment, but it is also a foundation for many helpful attachments like a carpet wand or squeegee wands for specific flooring types.

Are Debris and Contaminants Likely a Problem After Flooding?
Because of the position of your basement apartment to the main street level here in the city, flooding in the neighborhood can bring many different substances and debris into your home. It is ideal to manage this buildup and any present solids or residues as soon as possible when extraction completes. Some of the most common threats and contaminants that your apartment faces during natural flooding include:

Heavily traveled roadways are magnets for all manner of fluids used to keep cars running well. Oils, grease, fluids, and other chemical substances can all get carried into your apartment with floodwater. This presence can leave a challenging film on contents and surfaces that requires water-based solvents to address.

Foliage and Mud
If water passes through dirt and landscape features that might be in front of the apartment building or along the street, it can also bring this sediment into your unit. Dry vacuuming and muck-out shoveling can be useful in removing this buildup on the floors.

Cinders and Grit
With nearly constant traffic moving up and down the street in front of your building, gravel, cinders, and road grit, all can build up along the edges of the roadway. When flooding occurs, this is light enough to get moved and carried to your apartment quickly.

What Tools Get Used in the Drying of My Apartment?
When it comes to drying your residence after a flood, there are multiple tools that our team can use. Each of these listed items has a significant role in the recovery of your apartment depending on different materials used, changing conditions in the environment, and other relative drying sciences. Some of the most efficient moisture removal tools that our SERVPRO team uses are:

Air Movers
There are multiple styles and types, but these units are responsible for directing heated airflow throughout the damaged apartment. This continual circulation of air can be a useful evaporative tool.

Regulating the moisture in the environment is a critical element of efficient drying of your apartment after a flood. Desiccant dehumidifiers help to remove higher concentrations of moisture and exhaust heated, dry air back into the unit.

Electric Portable Heaters
Increasing the temperature in established drying zones can help to keep cool air pockets from forming that can slow the progress of drying efforts.

Positive Pressure Systems
Structural cavities can be a pathway for flood damage to move from one damaged unit to another. If it gets determined that drywall and other structural elements do not need to get removed, positive pressure systems can help to evaporate moisture pockets trapped in this cavity before secondary effects like mold growth can take root.

Is Professional Cleaning Necessary After Flooding?
Cleaning has always been one of the staple phases of flood recovery for our professional restorers, and it is a recommended process versus DIY approaches. Because your basement apartment is a condensed space, inadequate cleaning can lead to widespread odors or microbial threats that envelop the entire unit.

After a flood, it is vital to begin restoration immediately. Give our SERVPRO of South Bronx team a call at (347) 590-9902.

For more about The Bronx click here.

How Do I Know If My Floors In My Bronx Home Are Dry Enough?

4/18/2020 (Permalink)

water damaged home Call us at (347) 590-9902 and let us leave your home, “Like it never even happened.”

Bronx Neighbors Can Rely on SERVPRO to Monitor the Humidity Levels in their Homes After a Leak

Pipes burst, and appliances break. When this happens, water may leak all over your floors and cabinets. The water removal process may appear easy, but how do you verify that the excess moisture is gone and that your flooring and carpets are safe from further damage?

Bronx neighbors needing water cleanup services can rely on our expert team to extract water while protecting your flooring and other personal property. Our team is available around the clock to work on the restoration of homes throughout the area. Our knowledge and experience prepare us to handle water removal jobs of all sizes.

What happens if there's excess moisture on my floor and carpet?
The average person may think that extracting water is enough to protect your home. At SERVPRO, we know that normal humidity levels vary based on the material. For example, wood floors require a different moisture level than a marble tile. Our team uses specialized measuring tools, such as infrared moisture meters, to monitor each area of your home and restore normalcy. Here are some of the different issues facing your home:

    •    Concrete floors- these are porous and may leave a powder-like residue when the water dries. Treating it with an EPA-approved disinfectant completes the job.
    •    Ceramic tile- Often the tile is in good shape, but the subfloor it rests on may expand due to excess water. We use specialized tools to measure the humidity level in the subfloor and adjust our drying method accordingly.
    •    Carpets- carpet may separate from its backing, and its adhesiveness may be defective. In some instances, removal may be more sensible than restoration, and our team assists with this process as well.

SERVPRO of South Bronx is your best resource when water attacks. Call us at (347) 590-9902 and let us leave your home, “Like it never even happened.”

For more about The Bronx click here.

How Do I Clean Kitchen Fire and Smoke Damage?

4/4/2020 (Permalink)

Fire When fire damage happens, contact SERVPRO of South Bronx at (347) 590-9902 no matter how big or small the problem.

SERVPRO Uses Specialized Cleaners to Restore Your Bronx Apartment

Fire damage in your kitchen can start in the blink of an eye. By the time you have used baking soda, salt, or a kitchen extinguisher to mitigate the damage, you have a tremendous cleanup job on your hands, which can feel overwhelming. However, there is a team that is always available to remove these damages from your home.

If fire and smoke damage in your Bronx apartment's kitchen requires professional cleanup, SERVPRO technicians have the tools and technologies you need to ensure that cleaning is thorough while remaining cost-effective. SERVPRO techs and franchise owners are both highly educated in fire damage as well as its mitigation to help residents in need.

What Appliances Are Most Likely to Cause Fire Damage in My Bronx Apartment?

While stoves pose the most risk, keep an eye out for these appliances as well:

  • Ovens. Toaster ovens, microwaves, and conventional ovens alike can quickly spark fires. Electrical appliances leave particularly hard-to-clean soils from melted cords and burnt electrical components.  
  • Dishwashers. This may be a surprising one, but dishwashers' combination of water with electrical components and heating can create a fire risk.
  • Refrigerators. These appliances are the most common non-cooking source of kitchen fires in the US. Worn or damaged relay switches and compressors are the most common ignition sources for refrigeration units. 

How Does SERVPRO Get Rid of Smoke Damage and Odors? 

SERVPRO fire damage restoration professionals focus on light, loose, and dry soils before moving on to challenging ones. This process minimizes the need to re-clean areas while limiting the use of high-alkaline cleaners and other heavy-duty products. While cleaning solutions for heavy soils are highly effective, they can damage finishes or discolor items in your kitchen if applied too generously to surfaces that do not need them. SERVPRO strives to save your possessions while minimizing repair and replacement costs.

Odor control is accomplished with such tools as:

  • Odor counteractant beads
  • Trays of scented granules placed near air intakes
  • Time-release gel pellets
  • Thermal foggers that dispense solvent-based deodorizers

SERVPRO of South Bronx 24/7 availability ensures that they can be Faster to Any Size Disaster. Call (347) 590-9902 when you need rapid-response mitigation.

See more about the Bronx.

We are Cleaning Expert

3/30/2020 (Permalink)

CORONAVIRUS CLEANUP We are the cleaning Expert - COVID-19

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of South Bronx, 347-590-9902


Plumbing Burst Cleanup in Bronx House

3/17/2020 (Permalink)

Plumbing/Pipes We’re Faster to Any Size Disaster.

Plumbing Mishaps Can Wreak Havoc In Your Bronx Home, SERVPRO Can Help

With many of the homes in the Bronx built in the 1910s and 1920s still standing in neighborhoods, these pieces of history can become great single-family houses for the right buyer. Insulation is often a concern in these structures, however. Inadequate insulation of areas like plumbing can lead to pipe bursts during the cold snaps common to the winter months.  

Once a pipe bursts, the ensuing water damage in Bronx residences can be a considerable challenge for a homeowner to clean up and restore on their own. Because networking of this plumbing gets installed in the structural cavities between the first and second floor, a breach in your pipe at this point could spread quickly throughout the floor below, and damage sub flooring and carpeting of upstairs rooms. Our SERVPRO professionals can help in many ways when burst pipes occur, from our fast restoration and mitigation response to our in-house team of licensed residential contractors for repairs and reconstruction.

With aging materials like ceiling tile and thin wallboard, a heavier flow of water against these materials can quickly oversaturate them and cause collapses or structural failures. The emergency services that our SERVPRO team offers include controlled demolition to access the damage to your plumbing and repair burst pipes and utilize evaporative drying techniques on joists and supports that can stay installed.

Collapsed ceiling systems require discarding debris and clearing residues and dirt from surfaces and flooring. Often after a water loss drying has completed, our technicians must continue restoration in the form of carpet cleaning and wood flooring recovery. With potent cleaners and cutting-edge equipment, we can make even the most substantial water loss incidents in your home, “Like it never even happened.”

Your multi-level family home might have substantial history, but be mindful of when its construction indicates a lack of proper insulation or plumbing maintenance. Give our SERVPRO of South Bronx team a call to help whenever disasters strike. We can arrive quickly and have the tools and the technicians to recover the damage as soon as possible. You can reach us 24/7 at (347) 590-9902.

Learn more about The Bronx.

Why We Are The Best Choice In The Bronx After A Water Loss

3/13/2020 (Permalink)

One of our air movers drying out the area in this subfloor We used an air mover to dry out the floor to save it from being removed. Call us right away to prevent further damage in your home.

Why Trust SERVPRO When Your Bronx Property Requires Water Damage Restoration Services?

While it may be helpful to think that a mop and bucket is all you need when a water loss incident takes place in your home, there can be hidden moisture that is bound to wreak havoc. Water from any major spill can soak your carpet and padding, damage the subfloor, and also creep into your walls and under your cabinetry. If you have high moisture and warm conditions, this is the perfect storm for mold and mildew growth, which turns into a dangerous situation for your family and pets. 

SERVPRO is available for dependable Bronx water damage services to ensure your property gets back to normal faster than ever. Our team gets to work quickly to wet vacuum all of the surface water, making sure to look for any moisture-laden hotspots that need special attention. Because mold spores are everywhere, all sources of moisture must be thoroughly removed to inhibit growth. 

The SERVPRO Method

One of the many reasons to choose SERVPRO for water damage cleanup is that we understand how moisture moves from wet materials into drier spaces. Any moisture that stays in flooring materials or carpet padding often wicks into walls that are made from wallboard or drywall, both of which are highly absorbent. Dry materials can start taking on moisture when the interior of your structure is filled with humid air.

Avoiding Mold Growth

Our trained technicians always monitor temperatures and humidity levels inside your home, as well as the amount of moisture remaining. We strategically place high-powered air movers and dehumidifiers to foster efficient drying. All levels are continuously checked, and our equipment is moved accordingly to ensure that drying goes as smoothly and as quickly as possible. 

Air movers work to circulate dry air over and around any moist materials in the home. The industrial-strength dehumidifiers that we use help to remove excess moisture from the air as it circulates. Our specialized calculations allow us to formulate a plan for optimum drying conditions at all times throughout the water cleanup process. 

If you need help to avoid mold while addressing water damage in your home, SERVPRO of South Bronx is available 24 hours a day, 7 days a week. Give our offices a call at (347) 590-9902, and we can send out a team as quickly as possible.

See more about The Bronx.